At AIR RISE INC, we stand behind the quality of our products and offer warranties to ensure your satisfaction and peace of mind. Our warranty policies vary depending on the type of product and manufacturer, and specific warranty details can be found on each product’s listing or packaging. Here is an overview of our general product warranty policy:
- Manufacturer’s Warranty: Many of the products we offer come with a manufacturer’s warranty, which covers defects in materials and workmanship. The duration and terms of the manufacturer’s warranty may vary from product to product. Please refer to the manufacturer’s documentation or contact our customer support for specific warranty details.
- AIR RISE INC Warranty: In addition to the manufacturer’s warranty, we may offer our own warranty on select products. This additional warranty, if applicable, will be clearly stated on the product listing or packaging. Our warranty typically covers defects in materials and workmanship for a specified period from the date of purchase. Details of the AIR RISE INC warranty can be found in the product documentation or by contacting our customer support.
- Warranty Claims: If you believe your product is covered by a warranty and requires repair or replacement, please follow these steps:
- Contact our customer support team to initiate a warranty claim. Provide them with your order number, proof of purchase, and a detailed description of the issue.
- Our customer support team will guide you through the warranty claim process and provide instructions for returning the product if necessary.
- Once we receive the product, our technical team will assess the issue and determine the appropriate course of action, such as repair, replacement, or refund, as per the warranty terms.
Please note the following important points about our warranty policy:
- The warranty does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.
- Any repair or alteration by a non-authorized service provider may void the warranty.
- Return shipping costs for warranty claims may be covered by AIR RISE INC or the customer, depending on the specific warranty terms.
- The warranty is non-transferable and applies only to the original purchaser.
We recommend that you carefully review the warranty information provided with your product and contact our customer support if you have any questions or need assistance with a warranty claim. We are dedicated to ensuring your satisfaction and will do our best to resolve any issues promptly and efficiently.
For further details or specific warranty inquiries, please contact our customer support team using the provided contact information.
Contact Information: Phone: +1(347)417-3445
Email: [email protected]
Email: [email protected]
Email: [email protected]